11:42 PM
Assalamualaikum people!
Err.. I realised that I haven't being writing for a while. I am indeed working on it. To be able to write and express my thoughts as soon as I can discover the 'touch' again. But for now here's a post about reflection that I actually write for one of my elective course, Alternative Dispute Resolution. I found after reading an article about Conflict, an actually different dimension of how a conflict should be perceived. So here you go. I promise to get back to my writing routine as soon as possible. InsyaAllah...
Conflict is a natural process. I would even say conflict is
something routine, something that happens on a daily basis. It occurs because
mankind is not created to be same. We are created to differ and distinct from
each other. A conflict can take place even in the simplest situation. For
example when two people try to decide where to have dinner. Often the term
conflict is associated with negative implications. This is entirely untrue as
conflict if handled properly would produce a constructive result. The aftermath
of a conflict may lead to a stronger bond and better understanding between
parties. This is why, even when conflict is something common, it still needs to
be regulated and controlled appropriately.
The opposite of something constructive is destructive. Uncontrolled
conflict will become a dispute. This happen when the parties do not seek
recourse for the matter. Conflicting parties frequently neglect their duty to
communicate their problem. They make assumption, lots of them which is filled
with self-service bias. Thus, when they relay the message between them it is
usually fueled with misunderstanding. Some might argue that conflict needs to
be resolved as soon as possible. However, the approach of striking the iron
when it’s hot may lead to provocative discussion rather than a rationale one
that we desire.
Hence, in any conflict, it is important to provide a period
not only to cool down, but to think and prioritize. Each conflict must be
addressed objectively by clearly understanding the nature of the conflict.
Recognize whether the problem is indeed a problem. Try as best as we can to
compromise and reach a balance in interests between conflicting parties. The
golden rule of a good resolution is to ensure every party consented and
willfully accepted the agreed settlement. Contrary to the court system which
legally imposed judgment on the losing party often to the party’s
dissatisfaction, mediation between parties results a better cohesion. Since the
agreement is reached through mutual understanding, the parties will usually be
more that willing to uphold their part of the promise. It is advisable to have an impartial third
party, to facilitate the process or at least as a referee.
In conclusion, do not run away from a conflict but rather
face it with logic, rationality and objectivity.
Wassalam...
